Consultation
Handover & Process Mapping
Facilitated workshops that turn unspoken routines into clear handovers between sales, production, stores, and accounts.
Format
Facilitated workshop series
Typical duration
Three half-day sessions over 2–4 weeks
Fee basis
From £2,400 per workshop series
What happens in the room
We gather the people who actually pass work to each other — not only the managers who approve it. Using a live product line or service job, we sketch each step, name the decision points, and write the minimum information that must travel with the work.
Included
- Pre-session call to pick the process under review
- Facilitation materials and a shared map afterwards
- A short “stop doing / start doing” list for supervisors
- One revision pass after teams try the new handover for a fortnight
Best when
Quotes keep changing after production has started, packing discovers missing parts too late, or accounts chase information that should have arrived with the job folder.